Role type: Full Time

Location: London (Remote)

Preferred start date: ASAP 

LIFE AS A SATALIAN

As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. Satalia, a Wunderman Thompson Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues.

Led by our founder (who is also WPP’s Chief AI Officer), Satalia’s ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia, your opinion matters and your achievements are celebrated.

THE ROLE

We are looking for a visionary Head of Operations who is familiar with fluid organisations and who will be responsible for implementing and managing the daily operations at our company, as well as developing new flexible structures and processes to improve effectiveness and efficiency. You’ll work closely with the CEO and Circle Drivers (departmental/capability leads) to define, shape and deliver our visionary swarm-like organisational design, in addition to ensuring compliance and productivity. As part of this, you’ll be a responsible leader adept at working in an Agile environment, with an analytical and strategic mind, a broad experience and knowledge of running a scaling business, and comfortable setting up functions and teams from scratch.

Satalia’s Future of Work (Client) Venture is focused on improving business efficiency and unlocking the full potential and capability of people, using people-centric design supported by artificial intelligence and other technology. Part of your work will involve aligning and collaborating with the venture and to help implement some of the Future of Work proposition at Satalia. You will further help implement it with our clients so they can benefit from an optimised and radically new way of working. You will get the chance to work across the business on developing new ways of working, structures and processes and make a direct impact on our success.

YOUR RESPONSIBILITIES

• Implement a liquid design to operate effectively and drive its implementation forward
• Be comfortable operating at both strategic and tactical level - Working on the vision and implementing and running key operational projects
• Design, implement and manage efficient processes and standards; improve processes to minimise complexities and optimise to promote effective operations
• Manage the ongoing development of the company’s cross-functional strategic planning process, including delivering quarterly operational plans to help deliver against key goals
• Define Functions and teams from scratch
• Define, implement and monitor key organisational level metrics, identifying and driving relevant actions and outcomes from these
• Oversee and lead day-to-day business operations, including reports and ceremonies
• Establish policies that align with overall strategy and that promote company culture and vision
• Proactively identify issues and risks by anticipating inquiries, launching analysis and bringing strategic insights to leadership
• Identify and ensure regulatory compliance and quality standards, as well as the new EU AI Act
• Identify and mitigate company-wide operational risks and challenges
• Support with presales and proposals, where required
• Support the Circles with strategic planning and project prioritisation

ABOUT YOU

• A passion for championing and implementing radically new ways of working
• Desire to solve really complex problems
• A positive attitude and a bias for action
• Able to prioritise against wider business visions and objectives
• An interest in decentralised operating models and fluid organisations
• Experience and understanding of artificial intelligence and optimisation solutions
• Proven experience as Head of Operations, COO or similar role
• Adept at gaining buy in from a variety of stakeholders and managing expectations
• Comfortable setting up new functions and teams
• Working knowledge of data analysis and performance/operation metrics
• Outstanding interpersonal and negotiating skills
• In depth knowledge of diverse business functions and principles
• Experienced managing customer or client relationships
• Technology background (preferred)

If you feel like you don’t tick all our boxes but know you’d make a fantastic Head of Operations at Satalia, please do apply! We know the value of transferable skills and experiences and would love to hear about these in your cover letter. As an equal opportunity employer we welcome applications that reflect the diversity of our wider community. Please let us know at any time if you require reasonable adjustments to your interview process and feel free to let us know the pronouns you use.

WE OFFER

• Development - annual development budget to upskill yourself 
• Annual bonus - when Satalia does well, we all do well
• Remote working - café, bedroom, beach - wherever works 
• Impactful projects - focus on bringing meaningful social and environmental change 
• People oriented culture - wellbeing is a priority, as is being a nice person
• Truly flexible working hours - school pick up, volunteering, gym - no problem 
• Generous leave - 27 days' holiday plus bank holidays and enhanced family leave 
• Transparent and open culture - you will be listened to and heard  

 

By applying to Satalia you are expressly giving your consent for the collection and use of your information as described within our Satalia Recruitment Privacy Policy. In addition, please note that background checks are included as part of our on-boarding process.

Good luck!